Terms & Conditions

3 . Financial

3.1. ATE Enterprises quotes prices and issues invoices in UK Pounds (GBP), US Dollars (USD), Euros (EUR), Australian Dollars (AUD), New Zealand Dollars (NZD) and Canadian Dollars (CAD) only. The client must pay in the currency shown on the invoice.
3.2. Currency conversion charges from any other currency to that of the invoice is the responsibility of the client.
3.3. Any sales taxes relevant to the country where an engagement takes place will be added to the fees in accordance with that country’s tax regulations.
3.4. The client must provide a purchase order before the start of any engagement or shipment of any product or materials.
3.5. ATE Enterprises will raise a monthly invoice for the engagement fees under the terms detailed within the proposal.
3.6. The client must pay any invoice within 14 days of the date on the invoice.
3.7. ATE Enterprises will deem any invoice to be unpaid until the full amount of the invoice has been received.
3.8. Payment may be made by direct bank transfers recognised credit cards are Visa/Mastercard/Eurocard/Delta/Amex.
3.9. Our preferred method of taking card payments is via World Pay
3.10. Fees do not include the costs for travel, accommodation or any other costs incurred by any of the client’s participants in the engagement will be raised monthly.
3.11. For private courses the course fees do not include instructor travel or accommodation costs. ATE Enterprises charge expenses at cost. Car travel is at the rate per mile used by Government guidelines for normal business use. ATE Enterprises always aims to minimise expenses; however, our policy is for all instructors to have overnight accommodation within 30 minutes travel of the course venue. Expenses are invoiced separately upon completion of the course. ATE Enterprises will estimate instructor expenses in the proposal.
3.12. ATE Enterprises may charge a “re-use” fee for any ATE Enterprises intellectual property used in the build and delivery of a client solution. Any such fee will be detailed in ATE Enterprises’s proposal.
3.13. ATE Enterprises will specify any discounts that may apply to any fees in the proposal.
3.14. Late payment will incur penalty charges including removal of any discounts.
3.15. ATE Enterprises reserves the right to charge interest on late payments of invoices at a rate of 8% interest above the bank of England’s base rate which will be added to late payments per week from the end of delivery of the product or service.

1 . General

1.1. ATE Enterprises reserve the right to change the instructor(s) used in any course at any time.
1.2. ATE Enterprises reserve the right to change a scheduled course date at any time.
1.3. Substitutions are permitted for trainees at any time up to the start of an event.
1.4. Trainees who fail to turn up for a course or who miss significant periods of time during a course will not be eligible for a refund.
1.5. Trainees participating on a public course under the Training Passport scheme that do not attend all days of a course will still be considered to have used a full Training Passport place.

2 . Financial

2.1. ATE Enterprises quotes prices and issues invoices in UK Pounds (GBP), US Dollars (USD), Euros (EUR), Australian Dollars (AUD), New Zealand Dollars (NZD) only. The client must pay in the currency shown on the invoice.
2.2. Currency conversion charges from any other currency to that of the invoice is the responsibility of the client.
2.3. Any sales taxes relevant to the country where the course takes place will be added to the course fees in accordance with that country’s tax regulations.
2.4. The client must pay in full or provide a purchase order before the start of any training event or shipment of any product or course materials.
2.5. With purchase orders ATE Enterprises will raise an invoice for the course fees and any certification / exam fees before the start of each training event. The client must pay any invoice within 14 days of the date on the invoice or prior to the commencement of the training.
2.6. ATE Enterprises will deem any invoice to be unpaid until the full amount of the invoice has been received. Payment may also be made by:

a) direct bank transfers

b) recognised credit cards are Visa/Mastercard/Eurocard/Delta/Amex.

2.7. Payments made by credit cards will incur a 2.5% charge on the total invoice amount against transactions outside of European Economic Area (EEA).
2.8. Course fees include training materials and appropriately qualified instructor(s).
2.9. Course fees do not include the costs for travel, accommodation or any other costs incurred by any trainee in attending or completing the training.
2.10. ATE Enterprises reserve the right to review the pricing and take appropriate action when changes to course or exam specification occur beyond our control.
2.11. All discounts, whether advertised or stated in correspondence, are mutually exclusive i.e. only one discount can be applied to any one booking.
2.12. Where an examination voucher is issued by ATE Enterprises, payment is required and training must have commenced prior to ATE Enterprises releasing the exam voucher.
2.13. The examination voucher will be valid for approximately 12 months form date of issue.
2.14. ATE Enterprises may charge a “re-use” fee for any intellectual property used in the build and delivery of a client solution.
2.15. Late payment will incur penalty charges including removal of any discounts.
2.16. ATE Enterprises reserves the right to charge interest on late payments of invoices at a rate of 8% interest above the bank of England’s base rate which will be added to late payments per week from the end of delivery of the product or service.

3 . Cancellation Policy

3.1. All cancellations must be received in writing.
3.2. No course fee charge is made for cancellations received more than 30 working days before the start of an event unless payment is made by credit card – see below.
3.3. For cancellations received between 15 and 30 working days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.10.
3.4. For cancellations received less than 14 working days or less before the start of a training event, ATE Enterprises will make an administrative charge of 75% of the full course fees plus any credit card payment charge – see 3.10
3.5. Failure to attend the course without prior notice will result in 100% charge.
3.6. For reschedules received between 15 and 30 working days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.10
3.7. Reschedules received 14 working days or less prior to the course start date will be subject to a 75% charge of the course fee.
3.8. Training Passport cancellations or reschedules received 5 days prior to the start of the relevant public course will incur an administrative charge of 20% of the course fee.
3.9. Training Passport reschedules received less than 5 working days prior to the start of the relevant public course will incur a charge of 75% of the course fee.
3.10. Cancellation of credit card payments will incur an additional admin charge of 10% over and above any other cancellation charges.
3.11. Failure to cancel or attend a Training Passport booking will result in the relevant number of places being deducted from the passport.
3.12. If ATE Enterprises cancels an event for any reason, then ATE Enterprises will refund the fees in the currency of the invoice. ATE Enterprises will not be liable for any travel, hotel penalties, inconvenience or material loss as a result of any cancellation. Attendees must have confirmed their attendance on the cancelled course for the refund to be initiated.
3.13. Once issued examination vouchers are non refundable.
3.14. The client must inform ATE Enterprises at least 2 business days from the start of the course of their intended attendance.

4 . Training Passports

4.1. Training Passport Should be paid for in full in advance of any delegate attending training
4.2. Training Passports apply to public course places only
4.3. Training Passports is not transferable to any other product.
4.4. Training Passports are valid for 12 months (the passport term).
4.5. Training Passports are activated from the date of payment unless prior agreement between ATE Enterprises and the client.
4.6. Training Passport pricing includes certification fees against TOGAF® 9 for Practitioners Level 1 & 2 accredited training
4.7. Any Training Passport places that remain unused at the end of the passport term will not be refunded.

5 . Materials

5.1. The training material is based on original material produced by The Open Group – the originators of The Open Group Architecture Framework (TOGAF®)
5.2. This training material has been prepared, maintained, updated and distributed by ATE Enterprises Limited.
5.3. The use of the training material is restricted to the Registered User who has been supplied materials by a Training Services Provider as part of an authorised TOGAF® or EA Modelling course. The use is limited to the duration of the training and the material remains the copyright of ATE Enterprises Limited and The Open Group.
5.4. The Registered User shall not copy, use, modify, transmit, distribute, or in any way exploit the copyrighted materials other than for their own training. Use for any other purpose is expressly prohibited by law and any violators will be prosecuted.
5.5. The Registered User shall not permit anyone else to copy, use, modify, transmit, distribute, or in any way, exploit the copyrighted materials
5.6. The materials made available are provided “as-is” without warranties of any kind, either expressed, or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
5.7. ATE Enterprises Limited does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the Registered User’s responsibility.
5.8. ATE Enterprises Limited may make improvements, or changes, to this material at any time without prior notification.
5.9. Motif, OSF/1, UNIX and the “X” device are registered trademarks and IT DialTone and The Open Group are trademarks of The Open Group in the US and other countries. All other trademark, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
5.10. All rights not expressly granted herein are reserved.
5.11. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

1 . General

1.1. ATE Enterprises reserve the right to change the instructor(s) used in any Webinar at any time.
1.2. ATE Enterprises reserve the right to change a scheduled Webinar date at any time.
1.3. Substitutions are permitted for trainees at any time up to the start of an event.
1.4. Trainees who fail to turn up for a Webinar or who miss significant periods of time during a Webinar will not be eligible for a refund.
1.5. Trainees participating on a public Webinar under the Training Passport scheme that do not attend all days of a Webinar will still be considered to have used a full Training Passport place.
1.6. Access to the online material is limited to 6 months. The will be nominal charges levied for additional access.
1.7 Students will receive an electronic notification 1 month prior to the course end date.1.8. It is the students’ responsibility to ensure that they are able to access and view the course material including the need to have Flash Player 7 or a later version (recommended) installed and to have adequate broadband speeds to support Webinar sessions.

2 . Financial

2.1. ATE Enterprises quotes prices and issues invoices in UK Pounds (GBP), US Dollars (USD), Euros (EUR), Australian Dollars (AUD), New Zealand Dollars (NZD) and Canadian Dollars (CAD) only. The client must pay in the currency shown on the invoice.
2.2. Currency conversion charges from any other currency to that of the invoice is the responsibility of the client.
2.3. Any sales taxes relevant to the country where the delegate resides will be added to the Webinar fees in accordance with that country’s tax regulations.
2.4. The client must pay in full or provide a purchase order before the start of any training event or shipment of any product or course materials.
2.5. With purchase orders ATE Enterprises will raise an invoice for the Webinar fees and any certification / exam fees before the start of each training event. The client must pay any invoice within 14 days of the date on the invoice or prior to the commencement of the training.
2.6. ATE Enterprises will deem any invoice to be unpaid until the full amount of the invoice has been received. Payment may also be made by:
a) direct bank transfers
b) recognised credit cards are Visa/Mastercard/Eurocard/Delta/Amex.
2.7.Payments made by credit cards will incur a 2.5% charge on the total invoice amount which is applicable to certain countries that still operate a credit card charge
2.8. Webinar fees include training materials and appropriately qualified instructor(s).
2.9. Webinar fees do not include the costs for travel, accommodation or any other costs incurred by any trainee in attending or completing the training.
2.10. ATE Enterprises reserve the right to review the pricing and take appropriate action when changes to course or exam specification occur beyond our control.
2.11. All discounts, whether advertised or stated in correspondence, are mutually exclusive i.e. only one discount can be applied to any one booking.
2.12. Where an examination voucher is issued by ATE Enterprises, payment is required and training must have commenced prior to ATE Enterprises releasing the exam voucher.
2.13. The examination voucher will be valid for approximately 12 months form date of issue.
2.14. ATE Enterprises may charge a “re-use” fee for any ATE Enterprises intellectual property used in the build and delivery of a client solution.
2.15. Late payment will incur penalty charges including removal of any discounts.
2.16. ATE Enterprises reserves the right to charge interest on late payments of invoices at a rate of 8% interest above the bank of England’s base rate which will be added to late payments per week from the end of delivery of the product or service.

3 . Cancellation Policy

3.1. All cancellations must be received in writing.
3.2. No Webinar fee charge is made for cancellations received more than 30 working days before the start of an event unless payment is made by credit card – see below.
3.3. For cancellations received between 15 and 30 working days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.10.
3.4. For cancellations received less than 14 working days before the start of a training event, ATE Enterprises will make an administrative charge of 75% of the full course fees plus any credit card payment charge – see 3.10
3.5. Failure to attend the course without prior notice will result in 100% charge.
3.6. For reschedules received between 15 and 30 working days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.10
3.7. Reschedules received 14 working days or less prior to the course start date will be subject to a 75% charge of the course fee.
3.8. Training Passport cancellations or reschedules received 5 days prior to the start of the relevant public course will incur an administrative charge of 20% of the course fee.
3.9. Training Passport reschedules received less than 5 working days prior to the start of the relevant public course will incur a charge of 75% of the course fee.
3.10. Cancellation of credit card payments will incur an additional admin charge of 10% over and above any other cancellation charges.
3.11. Failure to cancel or attend a Training Passport booking will result in the relevant number of places being deducted from the passport.
3.12. If ATE Enterprises cancels an event for any reason, then ATE Enterprises will refund the fees in the currency of the invoice. ATE Enterprises will not be liable for any travel, hotel penalties, inconvenience or material loss as a result of any cancellation.
3.13. Once issued examination vouchers are non refundable.

4 . Training Passports

4.1. Training Passport Should be paid for in full in advance of any delegate attending training
4.2. Training Passports apply to public Webinar places only
4.3. Training Passports is not transferable to any other product.
4.4. Training Passports are valid for 12 months (the passport term).
4.5. Training Passports are activated from the date of payment unless prior agreement between ATE Enterprises and the client.
4.6. Training Passport pricing includes certification fees against TOGAF® 9 for Practitioners Level 1 & 2 accredited training.
4.7. Any Training Passport places that remain unused at the end of the passport term will not be refunded.

5 . Materials

5.1. The training material is based on original material produced by The Open Group – the originators of The Open Group Architecture Framework (TOGAF®)
5.2. This training material has been prepared, maintained, updated and distributed by ATE Enterprises Limited.
5.3. The use of the training material is restricted to the Registered User who has been supplied materials by a Training Services Provider as part of an authorised TOGAF® course. The use is limited to the duration of the training and the material remains the copyright of ATE Enterprises Limited and The Open Group.
5.4. The Registered User shall not copy, use, modify, transmit, distribute, or in any way exploit the copyrighted materials other than for their own training. Use for any other purpose is expressly prohibited by law and any violators will be prosecuted.
5.5. The Registered User shall not permit anyone else to copy, use, modify, transmit, distribute, or in any way, exploit the copyrighted materials.
5.6. The materials made available are provided “as-is” without warranties of any kind, either expressed, or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
5.7. ATE Enterprises Limited does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the Registered User’s responsibility.
5.8. ATE Enterprises Limited may make improvements, or changes, to this material at any time without prior notification.
5.9. Motif, OSF/1, UNIX and the “X” device are registered trademarks and IT DialTone and The Open Group are trademarks of The Open Group in the US and other countries. All other trademark, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
5.10. All rights not expressly granted herein are reserved.
5.11. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

1 . General

1.1. The client must sign ATE Enterprises’s proposal prior to any work commencing.
1.2. Where a client requires a Webinar to be tailored, the client must provide the necessary tailoring materials or appropriate information by the deadline detailed in ATE Enterprises’s proposal.
1.3. ATE Enterprises reserve the right to change the instructor(s) used in any Webinar at any time.
1.4. ATE Enterprises reserve the right to change a Webinar date at any time.
1.5. The client must confirm the number of attendees on any training event at least one week before the start date of the training event.
1.6. Substitutions are permitted for trainees at any time up to the start of an event.
1.7. Trainees who miss significant periods of time during a certification Webinar cannot be certified until they complete a workbook covering the course material that they missed.
1.8. Access to the online material is limited to 6 months. The will be nominal charges levied for additional access.
1.9. Students will receive an electronic notification 1 month prior to the course end date.
1.10. It is the students’ responsibility to ensure that they are able to access and view the course material including the need to have Flash Player 7 or a later version (recommended) installed and to have adequate broadband speeds to support Webinar sessions.

2 . Financial

2.1. ATE Enterprises quotes prices and issues invoices in UK Pounds (GBP), US Dollars (USD), Euros (EUR), Australian Dollars (AUD), New Zealand Dollars (NZD) and Canadian Dollars (CAD) only. The client must pay in the currency shown on the invoice.
2.2. Currency conversion charges from any other currency to that of the invoice is the responsibility of the client.
2.3. Any sales taxes relevant to the country where delegates reside will be added to the Webinar fees in accordance with that country’s tax regulations.
2.4. The client must pay in full or provide a purchase order before the start of any training event or shipment of any product or course materials.
2.5. With purchase orders ATE Enterprises will raise an invoice for the Webinar fees and any certification / exam fees before the start of each training event. The client must pay any invoice within 14 days of the date on the invoice or prior to the commencement of the training.
2.6. ATE Enterprises will deem any invoice to be unpaid until the full amount of the invoice has been received.

Payment may also be made by:

a) direct bank transfers

b) recognised credit cards are Visa/Mastercard/Eurocard/Delta/Amex.

2.7. Payments made by credit cards will incur a 2.5% charge on the total invoice amount which is applicable to certain countries that still operate a credit card charge
2.8. Webinar fees include training materials and an appropriately qualified instructor for the number of delegates stated in the proposal.
2.9. Webinar fees do not include the costs for travel, accommodation or any other costs incurred by any trainee in attending or completing the training.
2.10. For private webinars the fees do not include instructor travel or accommodation costs. If applicable, ATE Enterprises charge expenses at cost. Car travel is at the rate per mile used by Government guidelines for normal business use. ATE Enterprises always aims to minimise expenses;
2.11. ATE Enterprises reserve the right to review the pricing and take appropriate action when changes to Webinar or exam specification occur beyond our control.
2.12. Any certification fee is charged as a separate line item per trainee and is invoiced with the Webinar fees. ATE Enterprises will specify any certification fees in the proposal.
2.13. Where an examination voucher is issued by ATE Enterprises, payment is required and training must have commenced prior to ATE Enterprises releasing the exam voucher.
2.14. The examination voucher will be valid for 12 months.
2.15. ATE Enterprises may charge a “re-use” fee for any ATE Enterprises intellectual property used in the build and delivery of a client solution. Any such fee will be detailed in ATE Enterprises’s proposal.
2.16. Where Webinars exceed 16 trainees ATE Enterprises may deploy additional, chargeable instructor resources. These will be detailed in the proposal.
2.17. ATE Enterprises will specify any discounts that may apply to any private Webinar fees in the proposal.
2.18. Late payment will incur penalty charges including removal of any discounts.
2.19. ATE Enterprises reserves the right to charge interest on late payments of invoices at a rate of 8% interest above the bank of England’s base rate which will be added to late payments per week from the end of delivery of the product or service.

3 . Cancellation Policy

3.1. All cancellations must be received in writing.
3.2. No Webinar fee charge is made for cancellations received more than 30 days before the start of an event unless payment is made by credit card – see below.
3.3. For cancellations received between 15 and 30 days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.6.
3.4. For cancellations received less than 14 days before the start of a training event, ATE Enterprises will make an administrative charge of 75% of the full course fees plus any credit card payment charge – see 3.6.
3.5. For reschedules received between 15 and 30 working days before the start of a training event, ATE Enterprises will make an administrative charge of 10% of the full course fees plus any credit card payment charge – see 3.6
3.6. Cancellation of credit card payments will incur an additional admin charge of 10% over and above any other cancellation charges. 3.7. Any travel and accommodation reservation charges and expenses incurred by ATE Enterprises prior to cancellation by the client are chargeable to the client.
3.7. If ATE Enterprises cancels an event for any reason, then ATE Enterprises will refund the fees in the currency of the invoice. ATE Enterprises will not be liable for any travel, hotel penalties, inconvenience or material loss as a result of any cancellation.
3.8. Once Issued examination vouchers are non refundable.

4 . Materials

4.1. The training material is based on original material produced by The Open Group – the originators of The Open Group Architecture Framework (TOGAF®)
4.2. This training material has been prepared, maintained, updated and distributed by ATE Enterprises Limited.
4.3. The use of the training material is restricted to the Registered User who has been supplied materials by a Training Services Provider as part of an authorised TOGAF® course.  The use is limited to the duration of the training and the material remains the copyright of ATE Enterprises Limited and The Open Group.
4.4. The Registered User shall not copy, use, modify, transmit, distribute, or in any way exploit the copyrighted materials other than for their own training. Use for any other purpose is expressly prohibited by law and any violators will be prosecuted.
4.5. The Registered User shall not permit anyone else to copy, use, modify, transmit, distribute, or in any way, exploit the copyrighted materials
4.6. ATE Enterprises Limited does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the Registered User’s responsibility.
4.7. ATE Enterprises Limited may make improvements, or changes, to this material at any time without prior notification.
4.8. Motif, OSF/1, UNIX and the “X” device are registered trademarks and IT DialTon and The Open Group are trademarks of The Open Group in the US and other countries. All other trademark, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
4.9. All rights not expressly granted herein are reserved.
4.10. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.